So you received an encrypted message and need help opening the attachment. We are here to help!
1.) Click the encrypted-message.html attachment.
In some cases, the file will start to download and show up at the bottom of your screen after you click it. If the file doesn’t open, save the file to your desktop.
2.) Double=Click the downloaded file (i.e. encrypted-message.html) and a portal like the one shows below will open
3.) From this window you can view the message that was sent and open any attachments on the original email by clicking the items in the attachments section.
If you need further assistance, please gives us a call at (209) 272-7722 and make sure you reference the individual that sent you the encrypted email.